Privacy Policy

Last Updated: 23rd February 2026

1. Our Commitment to Your Privacy

The Career Spot is committed to protecting your personal information and respecting your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in the way we collect, use, store, and disclose personal information.

This Privacy Policy explains how we manage personal information when you engage with our career coaching and career support services, website, or communications.

2. Services Covered by This Policy

This policy applies to all services provided by The Career Spot, including career coaching, resume and cover letter review or writing, interview preparation, job search strategy and career transition support, skills assessments, workshops, training, digital resources, and marketing communications.

3. Personal Information We Collect

We may collect personal information including your name, contact details, employment history, education, career goals, resume and cover letter content, interview notes, coaching session records, job search preferences, payment details, feedback, testimonials, website analytics, and any other information you choose to share.

4. How We Collect Personal Information

We collect information through coaching sessions, career consultations, document submissions, online booking forms, emails, website interactions, social media engagement, and payment platforms.

5. How We Use Your Personal Information

We use your information to deliver career coaching and career services, review resumes and applications, prepare clients for interviews, communicate appointments and updates, process payments, personalise services, maintain records, and meet legal obligations. We do not sell or trade your personal information.

6. Disclosure of Personal Information

We may disclose personal information to trusted service providers, professional advisers, legal authorities where required, or third parties with your consent. All providers must comply with privacy laws.

7. Sensitive Information and Confidentiality

Sensitive personal information shared during coaching is treated with strict confidentiality and used only to support your career outcomes.

8. Storage and Security

We take reasonable steps to protect personal information using secure digital systems, password protection, secure cloud platforms, and restricted-access storage. Information is retained only as long as necessary.

9. Accessing and Correcting Your Information

You may request access to or correction of your personal information by contacting hello@thecareerspot.com.au. We will respond within a reasonable timeframe.

10. Marketing Communications

If you opt into marketing, you may receive career tips, updates, promotions and other communications. You can unsubscribe at any time.

11. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve performance. You can disable cookies via your browser settings.

12. Privacy Complaints

If you believe your privacy has been breached, contact: hello@thecareerspot.com.au. If unresolved, contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au

13. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.